Table 2. Construct items of the instrument.

Constructs	Items	Questions
Subject norm (SN)	SN1	If I use the MA-HCES, I can rely less on others for my medical visit.
	SN2	If I use the MA-HCES, people who care about me worry less about my medical visits.
	SN3	If I use the MA-HCES, I can assist friends and family with their medical visits.
	SN4	If I use the MA-HCES, I can better assist the people who are important to me in having a positive medical visit experience.
Perceived behavioral control (PBC)	PBC1	I believe I can learn how to use the MA-HCES.
	PBC2	I believe I can use the MA-HCES independently.
	PBC3	I believe I can use the MA-HCES to schedule appointments, collect medications, and perform other tasks.
	PBC4	I have the necessary resources, time, opportunities, and knowledge to use the MA-HCES.
Attitude (AT)	AT1	Using the MA-HCES for a medical visit has its advantageous.
	AT2	I appreciate the concept of using the MA-HCES for a medical visit.
	AT3	The utilization of the MA-HCES inspires me to undergo a medical visit.
Privacy concerns (PC)	PC1	Registering for and using the MA-HCES may compromise the privacy of my personal information.
	PC2	By registering and using the MA-HCES, my information may be accessed and used without my knowledge.
	PC3	By registering and using the MA-HCES, other people may gain control over my personal information.
Emotional preferences (EP)	EP1	I believe that using the MA-HCES alleviates the nervousness I experience during the medical visit process
	EP2	I believe that using the MA-HCES alleviates the embarrassment I experience during the medical visit process.
	EP3	I believe that using the MA-HCES mitigates the sense of isolation I experience during the medical visit process.
Behavioral intentions (BI)	BI1	I intend to learn how to use the MA-HCES for medical visits.
	BI2	I am going to attempt to use the MA-HCES during medical visits.
	BI3	I plan to use the MA-HCES during future medical visits.
	BI4	I prefer using the MA-HCES over traditional medical visits.